HOW IT WORKS for our MEMBER THEATRES: 

Listing on Hot Tix is great way further increase visibility, sell under-utilized capacity, and fill houses. Below is some important information regarding working with Hot Tix and our JotForm if you’d like to move forward with putting your show up. Please let us know if you have any questions!

When listing with Hot Tix, we ask that we are at least $0.25 cheaper than full-priced tickets or other third-party platforms, after fees.

We have a 5% marketing fee, taken from the price of the ticket, which is the lowest marketing fee when compared to other platforms.

YES! Pay-What-You-Can tickets may be listed on Hot Tix as long as the Hot Tix price is at least $0.25 below the theatre’s lowest publicly available ticket price, fees inclusive.

For Pay-What-You-Can productions, the Hot Tix listing may be structured using the lowest suggested price minus $0.25, multiple discounted price points, or a $0 ticket when appropriate. Because Hot Tix fees apply to tickets priced above $0, the final patron price must still meet the $0.25 discount requirement.

You will have access to a partner portal that will have your will calls and daily sales reports for you to track sales. The following reports (organized by show) will be downloadable via the Hot Tix Partner Portal:

• Final Sales Report: The cumulative Hot Tix sales and financial information for a specific production, including how many tickets were sold online vs. in-person at Hot Tix.
• Weekly Sales Report: Your Hot Tix sales by week. Reflects what Hot Tix takes in marketing fees and what is owed to you.
• Will Call/Customer Information: Your will call report (including Hot Tix patron information) should be pulled on-demand by your box office staff. (Please note: If you pull this report BEFORE a performance’s tickets go off-sale, additional tickets may be sold and the file you downloaded may become outdated.) We will always have day-of shows off sale at our closing time (6:00pm) , unless told otherwise. Your patron information will be included in this report! This includes name, email address, phone number, and mailing address – whatever the customer has shared with us.
• Daily Sales Report: The number of Hot Tix tickets sold, and number of tickets remaining

If you are interested in using Hot Tix at your theatre contact Collin Jones, Director of Ticketing and Audience Engagement; at 312-977-9483 OR the general Hot Tix email address – tickets@chicagoplays.com.

Hot Tix Gift Vouchers

Gift Vouchers are now available on Hot Tix! Redeemable toward tickets for hundreds of performances across the city on Hot Tix, these vouchers let your recipient choose the show and date that work best for them. Simply fill out our form to personalize your voucher and send a gift of live theatre. Purchase Gift Vouchers HERE.

2026 Promotions

[Theatre Members Only] Submit your show listing HERE.

April 14-22: Deal Hunt

June 18 – July 3: Thank You 5

August 27 – September 14: tickets for a 20

October 6 – 31: It’s Theatre Season

December 3 – 14: Half-Price Holidays