Customer Interaction & De-escalation Training

As mask and vaccination mandate policies continue to shift at the national, state, and city level, we all have questions and anxieties around how best to ensure the safety of the staff members, patrons, and artists working on or attending our productions. On Tuesday, March 29th the League is organizing an interactive virtual training with Myra Golden, an expert on customer experiences and de-escalation. She will create a training designed for the current moment, that will help us build confidence around Covid-19 policies and other issues important to the public-facing staff members and artists in our community.

RSVP below and you will receive a zoom link for the meeting.

Member Event RSVP

Please describe your relationship to the Chicagoland theatre community if you are not affiliated with one primary organization.
Please enter the number of guests in your party including yourself (1-4). If you need to request additional spots please fill out this form an additional time.
Please enter a number from 1 to 4.
(Please let us know if you have any questions or access needs for this event)